Recent Figures Indicate That The US Healthcare System Loses $150 Billion Annually As A Result Of No-Shows.

Desiring to lower the amount of no-shows and the amount of communications that your clients send back and forth to remind them of their appointment time? No-show patients can be extremely upsetting and challenging for medical practitioners, doctors, and administrators. 

It is not necessary to find a complex solution to address patient communications and poor attendance rates. Delivering straightforward and reasonably priced text message reminders for appointments may be the solution!

What Is The Impact Of No-Shows?

For medical practitioners, missed patient appointments are a big source of stress. Not only do no-shows cause gaps in patient care, but they also cost providers money. According to research, no-shows cost the American healthcare system $150 billion annually and can hurt patient outcomes and attrition as well as increase after just one visit.

10 Doctor Appointment Reminder Text Message Samples

These text templates for doctor appointment reminders can assist your medical practice in efficiently and promptly communicating important information to patients.

1. Texts to confirm appointments

Make use of one of these text message templates to let them know when their next appointments are. You can use them to let your medical office know that your text reminder was received.

• Hello, [name]. [Medical facility] is this. This is [day] and [time] of your appointment. We need your confirmation by [X] hours, or else we’ll have to cancel. 

• Hello, [name]. It is [day] and [time] of your appointment at [medical facility]. Please answer “yes” to confirm. Respond “RESCHEDULE” to reschedule.

• Hello, [name]. On [day] at [time], you have an appointment with [doctor name]. You can text or contact us to reschedule, or reply C to confirm.

• Hello [name]! On [day] at [time], you have an appointment with [medical facility]. Questions? Give [phone number] a call. To confirm, reply C.

• Hello, [name]. It is verified that you will see [doctor name] on [day] at [hour]. To reschedule or cancel, kindly respond to this SMS.

2. Confirmation of the follow-up appointment

If patients don’t confirm their appointment, encourage a response by using one of these templates for follow-up texts.

• Hello, [name]. Kindly verify that you are scheduled to see [doctor name] on [day] at [hour]. The appointment will be cancelled if you don’t.

• Hello, [name]. If you can book your appointment with [doctor name], kindly confirm within [X hours]. Give us a call at [phone number] to reschedule.

3. Set up a reminder for your appointment.

Remind patients to make an appointment using text message. These are frequently used by providers for standard medical services or follow-up appointments with physicians.

• [Medical establishment]: Time goes by quickly! It’s time for your yearly physical  Do you want to book yours right now? Simply respond, or use this link to make an online reservation: [Link]

• [Medical establishment]: You are due for [procedure], according to our records. Make an online appointment: [Link]

• Hello, [name]. Please remember to make an appointment for your follow-up visit with [doctor name]. To view opportunities for this month, please give us a call at [phone number] or reply.

4. Gently prompts

When gently reminding patients about impending visits, use one of these text templates. Reminders should be used here, not confirmations.

• Hello, [name]. Greetings, and please note that you have an appointment with [doctor name] on [day] at [hour]. For check-in, please arrive fifteen minutes early.

• Hello, [name]. Tomorrow at [time] is when you have an appointment with [doctor name]. I’ll see you then!

• Hello, [name]. Remember not to forget! It is [day] and [time] of your appointment with [doctor name]. I’ll see you then!

5. Reminders on the day of the appointment

Remind them about the time of their appointments that day by using one of these sample text messages for medical appointments.

• Hello [name]! Today at [time] is your appointment with Dr. [last name]. See you shortly!

• Hello, [name]. Sending you a brief reminder that you have an appointment with [doctor name] today at [hour]. We bill [amount] for appointments that are missed.

• Hello, [name]. I’ll see you soon! Today at [time], you have an appointment with [doctor name]. 

6. Important appointment preparation reminder

Before their session, remind patients of important details using a text template. This might serve as a prompt to complete documentation or to remind them of important appointment guidelines.

• Hello [name]! Kindly ensure that you finish this questionnaire before seeing [name of physician]. [Link]

• Hello, [name]. From [doctor name], a polite reminder, please refrain from eating or drinking for 24 hours before your visit.

• Hello, [name]. Just don’t forget to complete [X] before your appointment. I’m grateful. – The [medical facility] Care Team

7. Schedule an appointment early.

In the event of cancellations or the availability of a new provider, fill open appointments by using one of these text templates.

• Hello [name]! This is [name of employee] from [hospital]. This week we have a few open appointments, so I wanted to know if you would be interested in coming in earlier.

• Hello, [name]. There is an open appointment for [day] at [hour] with [doctor name]. Would you like to claim this? Tell me!

• Hello, [name]. There is an open appointment at [time] on [day] at [medical facility]. Please let me know if you would want to arrive early!

• Hello, [name]. [Medical facility] is this. On [day] at [hour], we have an opening. To accept or to forward it to the next patient on the waiting list, respond with YES.

8. Appointment missed and follow-up

After a patient misses an appointment, follow up with them using one of these text templates. This can assist you in rearranging to maintain continuity of care. 

• Hello, [name]. You were not present at your appointment today at [Medical facility]. Kindly reschedule by texting or calling.

• [Name]—we missed you today. There are several open appointments with [medical facility] for [Doctor name] next week. Please reschedule at [link].

• Hello, [name]. You were not seen by [Doctor name] at your [time] appointment. We are concerned about you. Kindly reschedule by giving [phone number] a call or text.

9. Request for rescheduling an appointment

Request that patients postpone their appointments by using one of these text message templates.

• Hello, [name]. You have rescheduled your [date] appointment with [doctor name]. Please use this link [link] to reschedule.

• Hello, [name]. Regretfully, we have to reschedule your visit with [doctor name] for [day] and [hour]. May we reschedule for [date] please? [X time] is available to us.

10. Appointment confirmation with payment convenience.

By offering a handy online payment option, you can guarantee that the reservation is confirmed quickly. Make use of this template for text messages.

• Hello, [Name of Customer] From [Business Name], I’m [Name]. I would like to verify that you have an appointment with us on [Day, Time]. If you would like to confirm the appointment, please pay with a debit or credit card by clicking the following link: [Link]

• Please reply to this message as soon as the payment has been received. Please get in touch if you have any questions. Regards.

Conclusion

You can maximize your time and steer clear of the problems associated with last-minute cancellations by using appointment reminders. Knowing about canceled appointments in advance puts you in a better position to maximize productivity. It doesn’t have to be difficult to guarantee patient attendance. Reminder texts can easily increase attendance by up to 50%.